Hassle-Free Cake Delivery In Singapore

Once you have placed the order for your cake on our online store, our standard delivery services require 3 days lead time to deliver your order.

 

This allows us time to perfectly bake your cake and prepare the logistics for delivery.

 

If you require same-day delivery, please Whatsapp text message

+65 8113 7960 by 2pm to place your order. (same day hotline no longer available)

 

Please note that for same-day cake delivery services in Singapore, additional charges will apply.

 

You can also do a self-collection at any of our stores situated island-wide.

 

For more information on our islandwide delivery policies, please see the FAQ below:

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Standard Delivery

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• 3 days lead time after the order is placed

• Free cake delivery (per location) in Singapore with a minimum order of $100 (nett)

• (Free delivery only applies to Standard online cake delivery, not Same Day Delivery)

• $10 delivery fee for orders below $100 (nett)

• (AM slot) 9am-3pm or (PM slot) 12pm-6pm only (mondays-saturdays only)

• 9am-6pm for sundays and public holidays

• Applies to all cakes available

• Correct as of 8th August 2024

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Same Day Delivery

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• Orders need to be placed by WhatsApp Text +65 8113 7960)

• Cut off timing is 2pm

• Within 4hrs delivery ($30)

• Same day delivery in Singapore charge applies to All Cake Purchase regardless of the purchase amount

• Applies to standard cakes and mini items only

• Payment mode only by Paynow

• No delivery to certain locations (Please see below)

• Delivery schedule subject to driver and cake availability

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What Locations Emicakes Does Not Deliver To?

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We provide islandwide delivery except for the below locations:

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• Changi Airport and the immediate vicinity, including cargo buildings

•  Sentosa and the area bordering the Port of Singapore Authority

•  Jurong Island

•  Marina Bay Sands

•  Any hospital

• All beach areas listed below, including the barbeque pits and carparks within Beach Areas: Changi, East Coast Park, Pasir Ris, Punggol, Sembawang, West Coast, Labrador Nature Reserve

•  All protected areas, army camps, airbases, etc

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What Are Your Delivery Charges Like?

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Enjoy FREE delivery for orders that meet the minimum NETT amount purchase per location. Minimum nett purchase of $100 for all locations. Delivery is not available for orders below the NETT amount of $30. 

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A fixed cake delivery charge of $10 is applicable for orders that did not meet the required minimum nett amount for FREE delivery. Delivery charge is non-negotiable.

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What Cakes Do You Deliver?

 

Our wide selection of classic cakes made with premium ingredients like our Durian cakes, Chocolate cakes, Eggless cakes and Gourmet cake can be delivered as per your delivery schedule. 

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What Are Your WhatsApp Operation Hours Like?

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Mon-Fri: 8am-5pm

Sat         : 8am-12pm

Sun&PH: Closed

 

Can I Change The Delivery Time & Location On Delivery Day?

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Your order is already out for delivery and we cannot change it any longer. If there is no one to receive the cake, we will send it to the nearest outlet for self-collection. You can check out our store locations here. No requests for refund will be entertained due to the perishable nature of our products.

 

Can I Fix A Specific Time For My Delivery?

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Our standard delivery does not come with a specific time. Delivery time slots will be between 9am -3pm or 1pm - 6pm.

 

But I Really Need To Fix A Specific Time For My Delivery

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For such cases, we charge a special delivery fee of $20 for Mon to Sat and $30 for Sundays and Public Holidays.

 

The earliest time slot varies and depends on the area. If we need to arrange for a 3rd party delivery service, additional charges will apply.

 

Do You Deliver Overseas?

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Our islandwide delivery services is only within Singapore

 

Anything Else That I Should Take Note Of?

 

• Any cancellation or refund of orders must be done at least 48 hours before the delivery or collection. We will not be able to give you a refund if it is less than 48 hours. Please note that notice of cancellation must be communicated during working hours to sales at emicakes com sg.

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• Emicakes endeavours to deliver within the selected delivery timing.

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• To ensure Emicakes delivery team's safety on the road, delivery time could be affected due to bad weather or traffic conditions and/or unforeseen circumstances. Emicakes shall not be held liable or responsible for any late delivery or failure to deliver the products ordered due to unforeseen circumstances beyond control.

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• Delivery timing during festive seasons such as Chinese New Year, Mother’s Day, Mid-Autumn Festival, Christmas is anytime between 9am through 6pm only unless otherwise stated. 

 

• All special instructions for delivery must be made clear during placement of orders.

 

• Due to the long distance to Tuas and Jurong from our factory in the east, all deliveries to Tuas and Jurong area will be in the afternoon slot.

 

• If you wish to avail of redirected delivery, a $10 surcharge will be imposed subject to the availability of a driver.

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